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CarsDirect 2023 Auto loan review Published 2023-01-01 00:00:00

Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She is a specialist in helping readers in navigating the ways and pitfalls of using loans to buy an automobile.

Edited by Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since the end of 2021. They are dedicated to helping their readers to take control of their finances by providing clear, well-researched information that is broken down into complicated subjects into digestible pieces.

Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make better financial decisions by offering interactive financial calculators and tools, publishing original and objective content, by enabling you to conduct your own research and compare data for free and help you make informed financial decisions. Bankrate has partnerships with issuers, including but not restricted to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Money The deals that are advertised on this website are provided by companies that compensate us. This compensation could affect how and where products appear on this site, including for instance, the order in which they may appear within the listing categories and other categories, unless prohibited by law for our mortgage or home equity products, as well as other products for home loans. However, this compensation will affect the information we provide, or the reviews that you read on this site. We do not include the entire universe of businesses or financial offers that may be accessible to you.

About our reviews . Editorial disclosure The reviews are written by staff. The opinions expressed in them are only those of the reviewer and are not reviewed or approved by any advertiser. The information such as rates and charges, presented in the review is accurate at the time that the review was written. Review the information at the top of this page and the lender’s site for the most current details.

At a glance 3.7 rating: 3.7 stars out of 5

Score of the Bankrate

Rating of Availability 4 stars out of 5

The Affordability Score: 3.8 stars out of five

The Customer Service Rating is 3.8 stars out of five

Transparency Rating 3 stars out of 5.

Check auto loan rates

About CarsDirect Loan amount varies according to lender

Min. credit score is accepted on all credit types

APR not specific from

The amount of funds available is based on the lender

CarsDirect Pros and Cons. Take into consideration both the advantages and drawbacks that CarsDirect offers.

PROS No fees

Large lender network

Car buying network

CONS Poor customer reviews

Insufficient rate and term transparency

Do you qualify? Due to the structure of the network of CarsDirect there aren’t disclosed requirements. They do however cater to those with credit scores that aren’t perfect. Additionally, CarsDirect will match you with lenders who may be able to offer affordable rates, whether or not you have a stellar credit history. Though, as with any lender, most competitive rates will be offered to those with a strong credit history. What we like and what don’t like While the car buying network can be an ideal start point for people who are just beginning the process of buying a car, think about the negatives prior to signing with CarsDirect.

What we like No fees. CarsDirect does not charge a cost to use the service to explore loan options. Large lender network. CarsDirect works with a wide selection of lenders catering to different credit profiles. A car buying service. The site lets you shop for your vehicle while applying for financing. We are not a fan of unsatisfactory reviews. The majority of online reviews expressed complaints about poor service and the distribution of personal data. The lack of transparency in rates. CarsDirect does not provide expected rates. Contact details for CarsDirect CarsDirect offers online chat on its website, and direct email and phone support. However, it doesn’t list its business hours on its website.

Auto loan kinds offered CarsDirect offers loans for new or used vehicles, refinancing and lease buyouts. Because CarsDirect hosts a marketplace, it is not actually a lender in itself, the details of each loan depend on the match with a lender.

Used and new vehicle loans The specific rates and terms of the new or used car loan available through CreditDirect will vary by lender. However, with the buying process being directly integrated with the website, it could provide a seamless method to find a vehicle from a local dealer , while also securing vehicle financing. Refinance Although refinance rates and rates aren’t readily offered, the website encourages borrowers to consider refi when they want to lower their monthly payments or get a better interest rate. In addition, CarsDirect outlines the fact that people who have credit scores of at least 500 are guaranteed the most favorable terms. Lease buyout The process of buying a lease isn’t described by CarsDirect. But it recommends that you have credit scores that is 600 or more.

How do you apply for the loan through CarsDirect This process for looking to find an automobile loan via CarsDirect is straightforward. The website promises an application process that takes just 60 seconds and the possibility of driving your next vehicle in as soon as up and up to 24 hours.

Information required to apply for a job: Name, birthdate and Social Security number. Address and telephone number. Employment and income information Car information

According to CarsDirect the procedure breaks down in four primary steps. Fill out the form. Fill out an online form with your personal and vehicle details. This is a no-obligation application. But as you continue the process you can expect an unreserved demand from your lender. Examine your financing options. An CarsDirect representative will then contact you within 24 hours of filling out the form. They will provide you with financing options. Choose a vehicle. CarsDirect recommends that borrowers purchase their car through its network, but if it’s your intended route, take time to compare your prospective loan against at least 3 other lending institutions. Close the loan. Now you have secured your vehicle financing. You can leave with a new car via CarsDirect’s network. You can also shop elsewhere.

FAQs for CarsDirect

Is CarsDirect a reputable lender? CarsDirect has negative reviews all over the board in regards to the user experience. While there isn’t a Better Business Bureau review present and there are no comments on Trustpilot are overwhelmingly negative, and fall into the low category. Beware of high rates and trouble with site navigation when looking for a loan through CarsDirect.

Does CarsDirect apply any fees or penalties? There is no cost for any auto loan request through CarsDirect. While the service comes at no cost, it is likely that once you have completed the application process, particular lenders could charge additional charges. In addition, some lender charge penalties for late payments. Some even charge a fee to pay off the loan early. Check the fine print of each lender before you sign off.

Are there requirements for refinancing through CarsDirect? CarsDirect doesn’t provide details on the requirements for refinancing due to the broad range of lenders. You should look into current refinance rates to determine which lender is able to help you save the most money.

How Bankrate rates CarsDirect

Overall score




CarsDirect offers a range of loan options, but it does not disclose the specific loan amounts or repayment conditions.



Although CarsDirect collaborates to bad credit and bankruptcy lenders and there is no application fee APR isn’t disclosed.

Customer experience


The majority of online reviews were negative, and customer support is only available Monday to Friday during specific times.



CarsDirect acts as an loan broker, and therefore it is not transparent when it comes to the accessibility of charges and rates.

Methodology Bankrate considers 18 data points when rating the auto loan lenders. They include the requirements for credit, loan amount, APR ranges, shopping window together with fee and rate availability. In total, Bankrate reviewed 33 lenders and gave each an Bankrate rating. It is comprised of four categories that include availability. Types of loans, amounts as well as repayment choices are analyzed in this section. A broad range of financing options results in a higher score. Affordability. The rates of interest, acceptance criteria and present fees are measured here. Customer experience. This category concerns online access as well as app availability and the hours of support for customers. Lenders with 24/7 support carry the highest available marks. Transparency. This covers the disclosure of potential fees and the ability to apply to be eligible for loan prequalification.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. The opinions expressed in the review are only the views of the reviewer. They are not reviewed or approved by any advertising company. The information that is included, including rates and fees provided in the review is correct as of the date when the review first appeared. Check the data in the upper right hand corner of the page as well as the lender’s website to find the most up-to-date information.

Written by

Rebecca Betterton

Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers with the ins and outs of securely using loans to buy a car.

Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since late 2021. They are dedicated to helping readers gain confidence to control their finances by providing concise, well-researched, and clear data that breaks complex subjects into digestible pieces.

Auto loans editor



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