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How to use Carvana to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make better financial decisions by offering interactive tools and financial calculators that provide original and objective content, by enabling you to conduct your own research and compare data for free – so that you can make financial decisions with confidence. Bankrate has agreements with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Profit The offers that appear on this website come from companies that pay us. This compensation can affect the way and when products are featured on this site, including for instance, the order in which they appear within the listing categories in the event that they are not permitted by law for our mortgage home equity, mortgage and other home loan products. But this compensation does not influence the content we publish or the reviews appear on this website. We do not contain the entire universe of businesses or financial offerings that could be accessible to you.


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5 minutes read. Published in October 06, 2022.

Authored by Rebecca Betterton Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers to navigate the ins and outs of securely using loans to buy an automobile.

Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been editing and writing for Bankrate since the end of 2021. They are dedicated to helping their readers gain the confidence to manage their finances through providing clear, well-researched data that simplifies otherwise complex topics into manageable bites.

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The company is working to simplify the process of purchasing an used car by streamlining both the process of selling your old car and one that’s new to you. Since its inception in 2012, Carvana’s mission is to help drivers to get their next set of wheels by using its vending machines with the same ease you would expect to get a candy bar. While putting the gimmick associated with gold and vending machine aside, determining if Carvana is the right choice for you requires you take a look at what aspect of the purchase of a car is most important to you. To find the most affordable price, understand the process all the way from researching to financing your vehicle to receiving the keys prior to heading to the online showroom. What to expect when buying a car with Carvana The Carvana used car buying process prides itself on seamless purchase while still providing personalization with the customer service. Carvana operates completely online with only 34 vending machines in the U.S. But, aside from its vending machines, the company also offers delivery. The goal of the company is « to make sure you have peace of mind when it comes to the car you purchase. » In the « about us » section of the website declares that although Carvana sells cars, it does not have any salespeople for cars. This is a distinct approach to differentiate the company from traditional competitors that could put pressure on the employees. Plus, it removes negotiation and face-to-face communications — ideal for those looking to buy and drive without all the extra hassle. How to buy an automobile using Carvana The process of purchasing an automobile using Carvana is entirely online and — according to the company’s help desk — is accomplished in just two steps. To be able to qualify for financing prior to beginning the car shopping process, it is wise to apply for an auto loan through Carvana -as well as at least 2 other lending institutions. This process lasts under five minutes according to Carvana and will provide you with an understanding of . Prequalification is an essential step in available to you. Fill in your personal details like your contact information, employment status and annual income. If you are looking for a car with the price you can manage, you can now browse the 25,000 vehicles availablewhich are all checked by Carfax or AutoCheck. Go to the « find a car » tab on the site and you’ll be presented with available choices in your region. Here you can also get specific on the price you want to pay, the amount you want to pay the amount, make and model as well as the year and the amount of miles, the body type, and features you’d like. If you have a particular vehicle in mind you can look up the vehicle to determine the availability of it in your local area. Explore the vehicle you choose After setting your sights on the vehicle you’d like to have that will be parked until 30 minutes. You will be able to take a virtual tour of the exterior and interior of the vehicle by clicking the « get to work » tab. You can also gain a better understanding of the mileage, vehicle specifications, and the warranty available. All Carvana cars come with a seven-day money-back guarantee , and a 90-day guarantee. Confirm your payment type This page also outlines the expected cost for the vehicle in both, »pay-once » as well as the « pay at once » as well as the « pay monthly » method. « Pay Once »: The « pay once » price is based on the complete initial cash price of the vehicle, including shipping. For those choosing to finance the vehicle, « pay monthly » will display your monthly costs dependent on your prequalification number. If you’re looking to finance the vehicle, consider this alternative here. Pick pickup or delivery once you have chosen your vehicle and made a payment, you will be able to choose if you would like the vehicle delivered to your door or if you want to take it home at one of the 34 vending machines located across the nation. If you live near a vending machine , and choose this option, you will be given a unique coin which after inserting will retrieve it from the car tower, and then bring it to the drop-off point. Now you can drive away with your brand new vehicle. The pros and negatives of Carvana If your goal is to stay clear of in-person negotiations and shopping Carvana could be the perfect dream that many drivers can realize. However, it’s important to weigh the benefits and disadvantages of having a remote procedure. Benefits of Carvana The primary benefit of purchasing with Carvana is the convenience. Since, yes, the thought of having the vehicle right to your door is appealing, it is an ideal option for people who prefer to stay away from the typical purchasing experience. If you were to purchase your vehicle from an old-fashioned dealership, you have done some research prior to the purchase online, meet with an agent, stroll through the parking lot, and possibly walk away with a vehicle or return a day later. If you buy with Carvana you can choose your vehicle early in the morning and potentially be able to have your new set wheels by the time it gets dark. This is a huge benefit for many buyers seeking to purchase their vehicle in the most straightforward way possible. The drawbacks of Carvana The main drawbacks that drivers may be met with are due to the inability to get a true feel for the car based on pictures alone. The warranty program does mean that you are able to return the car in the event that it’s not the best fit for you but the process for returning the vehicle could be a hassle. Contrary to what you can find on the lot there is no way to be able to take the car to a test drive prior to signing off. Another thing you can’t get from pictures alone is any exterior damage or the way certain features perform for you. Although Carvana cars are subject to a 150-point inspection, you cannot get a perfect feel for the car without being in person. Review of Carvana These reviews posted directly on the Carvana site are primarily positive, featuring a score at 4.7 out of 5. Many reviews are focused on the « smooth and easy » process. Other reviews praise the large range of vehicle prices and speedy loan preapproval. This is a lot of what Carvana is known for and remains the primary attraction for many drivers. Outside of the Carvana universe,, there are some drivers who had a less positive buying experience. Reviewers on Trustpilot have an average 3.7 score, lower than Carvana’s internal score. A few examples of complaints include drivers having commute over 50 miles to pick up their vehicles and unhelpful customer service reps. How can you ensure that you receive the most efficient vehicle using Carvana Like any other vehicle purchase, the first step to ensuring you get the best vehicle experience is to do your doing your research. Be patient when you shop and comparing the different available vehicles. Be aware of specific aspects such as MPG and the technology available, and then check out for outside vehicle reviews. During the seven-day period after getting your car, it is wise to take the car to get inspected by mechanics. In this way, you will be able to avail the Carvana return policy if you feel the vehicle isn’t in good condition. Should I purchase my next car from Carvana? The most important thing to remember is: If the thought of a dealership brings stress to you, then stay clear of it altogether and opt for the non-contact option that will leave you with a brand new vehicle. But if you prefer the excitement which comes along with getting the best bargain and you’re looking to get in the driver’s seat and see whether the car is the perfect fit then Carvana might not be right for you.


Written by Auto Loans Reporter

Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers in navigating the ways and pitfalls of borrowing money to purchase the car they want.

Editor: Rhys Subitch Edited by Auto loans editor

Rhys has been writing and editing for Bankrate since the end of 2021. They are passionate about helping readers gain the confidence to take control of their finances by providing precise, well-researched and well-written data that reduces otherwise complex subjects into digestible pieces.

Auto loans editor

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